Error updating keys from internet
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If returning to a previously visited website (such as CTI Navigator Web) fails or new entries at a website do not function properly, the problem could be a corrupted file in the browser's history.
In Windows XP it usually is under C:\Documents and Settings\ Local Settings\ . If your Internet Explorer has become unstable (repeatedly shuts itself down) or fails to function properly even after deleting temporary files (described above), you can reset the browser to its original defaults.
A Reset will delete all settings that have changed since Internet Explorer was first installed, including browsing history.
gprid=6527 I presume you looked at this page: Help and How-to: Windows Update error 8024001b Did you try this advice from that page: If the problem persists after you try installing updates later, go to the Windows Update Support Center website to request support by email.
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Note 3: If the website fails to display the sign-in screen for CTI Navigator Web, ensure that your browser's history has been cleared (select for your browser in the index at the top of this web page) and also ensure that Silverlight is properly installed and enabled to run in your browser (select for your browser in the index at the top of this web page).
Also, other programs and settings must not interfere with Navigator's operations.
Things that could interfere include damaged website files saved in your browser's history, corrupted or blocked Silverlight files, corrupted or incompatible browser files, pop-up blockers, advertiser supported browser toolbars and add-ons, incompatible Internet browsing security settings or lack of support for legacy plug-ins (such as Silverlight).
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I found this page where a user called sira100 apparently had an error 8024001B with windows update, and another user named Diode gave this advice: BB.pl?